---
title: Privacy Policy | Renew Orthobiologics
description: Arthritis & Joint-pain Relief WITHOUT Surgery. Choose Renew Orthopedics Regenerative Medicines—Natural Healing—Cell, Shockwave, & Platelet-rich Plasma Therapy.
image: https://opengraph.b-cdn.net/production/images/b58a6521-af9c-4621-812a-7687b1abf8f5.png?token=ZH0HCAppTlfsOZBQ_l_xFqqqRPhRu3DMZZoXKeKUd8A&height=513&width=1083&expires=33270045607
---
[](https://rocwaco.com/?hsLang=en)
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- [Resources](https://rocwaco.com/privacy-policy#resources)
- [ROC Data](https://rocwaco.com/resources/data?hsLang=en)
- [Blog](https://rocwaco.com/resources/blog?hsLang=en)
- [FAQs](https://rocwaco.com/resources/faqs?hsLang=en)
[Book My Appointment](https://rocwaco.com/contact?hsLang=en)
- [Home](https://rocwaco.com/?hsLang=en)
- [About](https://rocwaco.com/about?hsLang=en)
- Services
- [PRP](https://rocwaco.com/services/prp?hsLang=en)
- [Wave](https://rocwaco.com/services/wave-therapy?hsLang=en)
- [Cell](https://rocwaco.com/services/cell-therapy?hsLang=en)
- Resources
- [ROC Data](https://rocwaco.com/resources/data?hsLang=en)
- [Blog](https://rocwaco.com/resources/blog?hsLang=en)
- [FAQs](https://rocwaco.com/resources/faqs?hsLang=en)
[Book My Appointment](https://rocwaco.com/contact?hsLang=en)
# Website and Communication Privacy Policy
We are Renew Orthobiologics Center, a healthcare clinic specializing in regenerative orthopedic medicine. Renew Orthobiologics Center, PLLC (ROC), whose website address is [www.ROCwaco.com](https://www.rocwaco.com/?hsLang=en), is interested in the privacy of our website visitors and those who share their contact information through our website, electronic medical record, by text or in writing.
This privacy policy is designed to inform you about what personal information we collect, how we use and store your information, your rights, and our commitment to safeguarding your policy.
**Personal Contact Information Privacy**
**Types of Information Collected** The categories of information we may collect include:
Full name, date of birth, gender, mailing address, email address, phone number, emergency contact information, current symptoms and diagnoses, medications, allergies, medical history, diagnostic test results, credit card or bank information (if provided for payment purposes), feedback responses
**Data Sharing** ROC will NOT share your contact information with other businesses or organizations unless required by law. We will NOT sell your phone number, email address or physical address with other businesses or organizations.
Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes
SMS Opt-In and Text Messaging
When you provide your mobile number and check the SMS consent box on our website forms, you opt in to receive text messages from Renew Orthobiologics Center, PLLC. Consent is not a
condition of receiving care or of submitting any form.
Messages you may receive include appointment confirmations and
scheduling coordination, replies to questions you have sent us,
educational material relating to a scheduled procedure, and
requests for feedback about your experience.
Message frequency varies and will not exceed 10 messages per
week. Message and data rates may apply. You may opt out at any
time by replying STOP to any message, or reply HELP for
assistance. You may also call us at 254-309-2288.
Mobile information, SMS consent and phone numbers collected for
SMS communication purposes will not be shared with third parties
or affiliates for marketing purposes.
**User Rights** You have full rights over your personal information, such as the ability to access, update, or delete your data
**Data Security Measures** The following security measures are implemented to safeguard customer data from unauthorized access or misuse:
All employees are trained on HIPAA compliance and information security (We maintain clear internal policies for how patient records are created, stored, accessed, shared, and disposed of in compliance with applicable state laws)
All electronic patient data is encrypted both during transmission via email or online portals and when stored on servers or databases
**Method of Collection** We collect personal and health information in the following ways:
In-person intake forms, patient interviews and consultations, consent forms, contact forms on our website, patient portals, diagnostic reports collected from imaging facilities
**How we use your contact information**
**Website Forms** For individuals completing an online interest form from our website, we will follow up with you, using the provided contact information to by phone, SMS text or email.
**Electronic Medical Records (EMR)** For individuals who provide phone or email contact information with ROC, and elect to schedule an appointment at ROC, your contact information is recorded in our EMR to provide appointment reminders by text, phone call and/or email. In addition, we utilize your email address to send a secure connection to complete online registration forms and access our secure online patient portal. You may request that we not utilize your contact information for some or all of these functions.
**Outcomes Tracking (DataBiologics)** ROC believes that patient outcomes tracking is essential to the ethical delivery and advancement of regenerative orthopedics. To this end, we ask all patients receiving these services to participate in our outcomes tracking registry with DataBiologics by completing baseline and follow up surveys regarding pain and function. If you schedule a procedure, we utilize your phone number and /or email to send you these surveys. You may opt out of receiving survey texts and/or emails.
**Medical Practice Operations / Communication** We utilize contact information for normal medical practice functions such as appointment reminders/rescheduling, patient follow up, request patient feedback and to provide medical care.
**Contact Information** The following contact details are provided for individuals to address concerns or inquiries regarding their privacy:
Address: Renew Orthobiologics Center
105 Old Hewitt Rd Suite 300, Waco, TX 76712
Phone Number: (254) 309-2288
Email: [Info@rocwaco.com](mailto:Info@rocwaco.com)
[Download Full Privacy Policy](https://rocwaco.com/hubfs/ROC%20Privacy%20Policy-1.docx?hsLang=en)
[](https://rocwaco.com/?hsLang=en)
[105 Old Hewitt Rd Suite 300, Waco, TX 76712](https://maps.app.goo.gl/VZZootfsWoe5QYcw6) [254-309-2288](tel:254-309-2288)
Copyright © 2025 Renew Orthobiologics Center | Crafted by Primitive | All Rights Reserved | [Privacy Policy](https://rocwaco.com/privacy-policy?hsLang=en) | [Terms of Use](https://rocwaco.com/terms-of-use?hsLang=en)
Your use of the Site is also governed by our [Privacy Policy](https://rocwaco.com/privacy-policy?hsLang=en), which outlines how we collect, use, and protect your personal information. By using the Site, you agree to the terms of our [Privacy Policy.](https://rocwaco.com/privacy-policy?hsLang=en)
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